Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Event details and preferences
• Guest lists and contact information
• Payment information (processed securely via Stripe)
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Provide personalized AI recommendations

3. Data Security

We implement industry-standard security measures to protect your data, including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Strict access controls and authentication
• Secure data centers with SOC 2 compliance

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in our operations
• Vendors you choose to connect with through our platform
• Law enforcement when required by law

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the service to function properly.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion at any time. Some data may be retained for legal or legitimate business purposes.

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for EU data transfers.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately.

10. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@eventmateai.com or through our Contact page.